Last Updated: October 25, 2025
At WPSPACE (“we,” “our,” or “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our hosting services (the “Services”).
By using WPSPACE, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our website or services.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services.
1.1. Information You Provide
When you create an account or purchase hosting services, we collect:
- Name
- Email address
- Billing address
- Payment details (processed securely through third-party gateways)
When you contact us (e.g., via hi@wpspace.net), we collect your email and message content.
1.2. Automatically Collected Information
When you use our website, we automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on our site
- Cookies and usage analytics data
This data helps us monitor performance, security, and user experience.
1.3. Cookies
We use cookies and similar technologies to:
- Maintain session state and authentication
- Improve website performance
- Analyze usage and traffic trends
You may disable cookies in your browser, but some website functions may not work properly.
2. How We Use Your Information
We use your personal information to:
- Provide and manage hosting services
- Process payments and invoices
- Send service updates and security alerts
- Communicate with you about account or support matters
- Improve website speed, performance, and functionality
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Data Storage & Location
- Your account information is managed and maintained by WPSPACE offices in China.
- Hosting infrastructure and servers are located in the United States.
- Data may be transferred and processed across regions solely for the purpose of providing reliable hosting services.
We take appropriate security and privacy measures to ensure your data remains safe during transfer and storage.
4. Data Security
We implement multiple layers of protection, including:
- SSL encryption for all data transfers
- DDoS protection and firewall systems
- Regular software updates and malware scans
- Restricted employee access to customer data
Despite our best efforts, no system is completely secure. You acknowledge and accept the inherent risks of transmitting information over the Internet.
5. Data Retention
We retain your personal data only for as long as necessary to:
- Provide our hosting services
- Fulfill billing and legal obligations
- Resolve disputes and enforce agreements
After termination of your account, essential data may be kept for up to 90 days for record-keeping and security purposes, unless required by law to retain longer.
6. Your Rights
Depending on your location, you may have certain privacy rights under GDPR or CCPA, including:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your data where legally permitted.
- Restriction: Limit processing under specific conditions.
- Data Portability: Receive a copy of your data in a commonly used format.
- Opt-out: Decline marketing or promotional emails anytime.
To exercise your rights, email us at hi@wpspace.net. We may verify your identity before processing requests.
7. Third-Party Services
We use third-party service providers for:
- Payment processing (e.g., Stripe, PayPal)
- Content delivery (CDN)
- Email and communication tools
- Analytics and performance tracking
These providers are carefully selected and bound by confidentiality and data protection obligations consistent with applicable laws.
8. International Data Transfers
Your information may be transferred internationally between China, the United States, and other countries where our partners operate.
We ensure that such transfers comply with applicable data protection regulations (e.g., GDPR) and maintain an adequate level of security.
9. Children’s Privacy
Our services are not directed at children under 16 years old.
We do not knowingly collect or store information from children. If we learn that we have inadvertently collected data from a child, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
Material changes will be communicated via email or notification on your dashboard.
11. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:
WPSPACE
Email: hi@wpspace.net
Website: https://wpspace.net
Registered Office: Galaxy SOHO, Dongcheng, Beijing 100006, China
12. Governing Law
This Privacy Policy shall be governed by and construed under the laws of the People’s Republic of China (PRC).
Any disputes shall be resolved in the competent courts of China.
